The REIQ’s ever-popular Property Manager Breakfast is coming to the Sunshine Coast!
Get all the latest industry updates and news you need to stay a step ahead while taking the opportunity to bond and network with colleagues. Enjoy a delicious breakfast at The Lakehouse.
You’ll hear the latest from the RTA, including advice on how to take a positive approach to resolving disputes. Organisational behaviouralist Nicole Salter will also be on hand to offer tips on leadership and culture to help you and your workplace thrive.
Don’t miss out on this not-to-be-missed breakfast designed to inform and empower property managers!
Event Information:
Date: Wednesday 23rd August 2023
Time: 7am arrival for 7:30am start - 9:30am
Venue: The Lakehouse Sunshine Coast - 15 Freshwater Street, Mountain Creek
Price: $70 Members | $95 Non-Members
Inclusions: Plated breakfast
CPD: 20 Points
* Click here to read our full terms and conditions
Speakers:
Nicole Salter
Founder and Principal Consultant, Be More
Founder and Director of Be MORE Global Group, Pty Ltd., Nicole Salter, is the profit behaviouralist sought by organisations worldwide to align company behaviours with strategic objectives. Focusing on human behaviour and its influence on organisational performance, Nicole's interventions yield significant, positive impacts on topline revenues, organisational capability, and culture. Nicole collaborates with businesses across various industries, from small and medium-sized enterprises to bill-dollar corporations, helping them harness the power of behavioural dynamics to achieve their goals. Her tailored approach, extensive experience, and deep understanding of organisational behaviour have made her a trusted partner to CEOs, Presidents, and Founders, seeking transformative results.
In addition to her consulting work, Nicole is an accomplished keynote speaker who captivates audiences with her insights on human behaviour, personal and organisational effectiveness, leadership, and culture. Recently presenting to a leading franchise group in Florida and Phoenix, USA, Nicole delivers keynote speeches and workshops such as Ownership Mindset and Accountability, Behavioural Agility and Performance Choice. Her thought-provoking presentations inspire business leaders and professionals to rethink their management and employee engagement strategies, ultimately leading to transformative results. As an advisor, Nicole is celebrated for her candour, curiosity, and ability to forge connections that facilitate the shifts necessary for achieving excellence. Her expertise in human behaviour and extensive business acumen makes her an invaluable resource for leaders and organisations aiming to excel in a constantly evolving business landscape. Nicole's persistence ensures she never gives up on you or your goals - so be careful what you wish for!
Positive Approaches to Resolving Disputes
Michaela Alletsee
Manager - Dispute Resolution and Support, Residential Tenancies Authority
Michaela Alletsee currently leads the RTA’s Dispute Resolution and Support teams within the Customer Experience division. She has extensive experience in leading teams across all operational areas of CX and is passionate about building on staff development, process improvements and a continued focus on customer-centricity within the organisation. Prior to joining the RTA in August 2016, Michaela was assisting in the operational management of a global hospitality chain. Michaela holds an Advanced Diploma in Leadership and Management and is currently completing her Chartered Manager accreditation.
Lori Lynam
Acting Senior Team Leader, Client Contact Centre, Residential Tenancies Authority
Lori Lynam is a Senior Team Leader at the RTA who has extensive experience in leading customer facing teams. Over the last 12 months, Lori has dedicated herself as the team leader of the dispute resolution team, focusing on resolving conflicts and ensuring customer satisfaction.
Lori is passionate about employee development and helping individuals reach their full potential. Lori has worked in various leadership positions within the state government where she has developed a strong understanding of government operations and the ability to navigate complex organisational structures.
As a senior team leader at the RTA, Lori brings expertise in team management, communication, and problem-solving to ensure smooth operations and efficient service delivery. She is dedicated to developing individuals and fostering a positive work environment that contributes to the growth and success of the teams she leads.
This event is proudly brought to you by the following sponsors:
Instructions to Book:
- Tickets are non-refundable at the time of purchase.
- Prices are inclusive of GST.
- Please ensure you log in using an individual log in, not an agency log in when registering
- To book multiple tickets, first click 'Register Myself' and then 'Register Someone Else' then you will be able to register on behalf of others in your Agency.
- We do not raise invoices for event bookings. Payment via credit card is required at time of booking. A tax invoice will be issued upon receipt of payment
- Tickets will not be issued for this event; your name will be on the guest list at registration
If you have any questions or need assistance booking, please contact [email protected] or call 1300 MYREIQ (1300 697 347)
COVID Information:
REIQ will comply with all Government directions, orders and regulations relevant to attending live events, which may be in place at the time of the event. REIQ will comply and adhere with the legal and contractual requirements imposed by external venue providers in line with Government directions, orders and regulations at the time of the event.